How to Fix a Loose USB-C Port that’s Not Working (STEPS) | Volt Fixer (2023)

How to Fix a Loose USB-C Port that’s Not Working (STEPS) | Volt Fixer (1)

Table of Contents

Why is your USB-C Port Loose?

A USB-C port can become loose over time due to dust and dirt getting into the slot. This can cause a computer to not recognize the USB-C device.

Do you have a laptop with a loose USB port? Read on to understand why this problem has happened and what can be done to fix it quite easily.

(Video) Fix loose and non charging USB C port with this simple guide!

You will not be able to fit in a pen drive, portable hard drive into the USB port if it is loose.

The pen drive might not fit at all or it might be loose despite getting into the slot. This will prevent you from accessing the pen drive or any such device that you’re trying to connect.

How to Fix a Loose USB-C Port on a laptop?

To fix a loose USB-C port on a laptop, use a toothpick to clean out any dirt inside the USB-C port.

So now that you know the possible cause of the loose USB port, how do you fix it? Are there some DIY techniques that you can apply to get it fixed?

There are some easy ways that you can try at home to fix a loose USB-C port on your laptop. You will need a clean cloth and a few toothpicks to do this.

  • Clean out the slot with a fine cloth and some toothpicks.
  • Make sure that the laptop is switched off before attempting this.
  • When using toothpicks, ensure that you do not damage any of the internal components of the port.
  • Gently use a cloth to remove any dust and dirt.

How to Fix a Loose USB Port on a Phone?

If you have a phone which is refusing to connect to a charger through the USB port, you may have some issues with the port.

(Video) "Simple Fix" for phone not charging/syncing, loose cell phone charger cord. Works in 2023, #20

There is a possibility that a component deep inside the port is broken, but a more likely reason is a buildup of dirt inside the port.

Just like a laptop, the USB port of mobile too can get filled with dust and grime. It is not very difficult to clean this out.

  • Use a toothpick to clean any dirt or grime from the USB-C port.
  • Don’t poke the toothpick too hard or deep as it may cause damage to the circuit.
  • The phone needs to be switched off while attempting this.
  • Clean slowly and methodically as it will take some time to get all the dust out.

Why is my MacBook Pro USB-C Loose?

Dirt and dust can cause the USB-C to become loose. Use a soft brush to remove any dirt from inside the port.

One of the main problems faced by users of a MacBook is that the USB-C port in it becomes loose within a few months.

The MacBook is one of the best laptops for working and it can get quite frustrating if you cannot insert a USB device into the port.

You may find that the click sound which is heard when you plug in the pen drive can no longer be heard. The device might continue to work but may lose the connection even if the device is moved slightly.


  • Use a magnifying glass to zoom in and look at the port.
  • The port may be clogged with some debris. This can be cleaned using a soft cloth.
  • Do not use a toothpick as it can damage the port.
  • You can also use a soft brush and lightly brush out the particles inside the port. Once the port is unclogged you should be able to use the USB sticks without any issues.

Why is my HP Laptop USB-C Loose?

Do you have an HP laptop and finding it difficult to connect the charger to the USB-C port? The charger might not fit into the port correctly or might get disconnected by the slightest touch.

  • The first thing to do is to check if the issue lies with the charger or the port of the laptop. You can easily do this by using another charger to connect to the port.
  • If the alternate charger works fine, then you may need to get your charger fixed. If the alternate charger also fails, the issue lies with the USB port.
  • You can lodge a complaint with the HP service center mentioning the device id and other such details. They will either replace the port or fix the issue by other means.
  • If your laptop is covered by warranty then it will be fixed for free.

Why is my Dell Laptop USB-C Loose?

In general, this issue is quite rare. But if you find yourself unable to charge your Dell laptop through the USB charging port, then you will need to assess whether the issue is due to the port or the charger.

  • Try connecting another original charger of Dell to assess whether the problem is with the charger.
  • The jack and the port are usually replaceable and do not cost much.
  • If you find that the laptop still does not connect to another charger, you will have to replace the USB-C port. Any service center of Dell available close to you can help you with this.
  • If the issue lies with the charger, you can easily buy a charger online or at a store close to you. Any charger from Dell which can charge through the USB-C port should do the trick.

USB Doesn’t Work or Fit in Connection

Do you have a phone or a laptop where the USB port is not working correctly? Well, this could be due to several reasons. One of the common issues faced is that a notification pops up mentioning that a USB device is connected without even connecting one.

When you try to connect a USB device say a charger or headphones it might fail to recognize the device.

  • This issue could be due to the software component or the hardware port.
  • Sometimes it could also be a combination of both software and hardware issue.
  • In all probability, there could be some lint stuck in the port preventing the device from connecting properly.
  • Remove the lint or grime gently and check if the problem is resolved.
  • The issue could also persist if one of the pins inside the port is damaged or bent. In this case, the port will need replacement.

Why your USB-C Doesn’t Work

If you find yourself with no working USB-C ports, there are a few things that you can try out. The first step is to diagnose the cause of the problem.

A USB-C may not work due to incorrect software settings or broken pins inside the port.


  • Switch on your laptop and navigate to the device manager.
  • Try running a diagnostic on the USB devices and ports. If the report comes out as normal for all the ports then the issue does not lie with the software side.
  • To check for the hardware configuration, run a UEFI hardware diagnostic. This will let you know if there is some issue with the port on the hardware side.
  • If both the tests do not show any issues but the port refuses to connect then it could mean that there is a combination of software and hardware issue.

Charger Only Works in One Direction of USB-C

The beauty of a USB-C port is that you can fit in a cable in any direction. Generally, you need to fit the USB device only in one particular direction for it to sit comfortably inside the port.

This used to be quite irritating sometimes as we had to try out different directions before finding the correct one. USB-C port was invented to solve this problem.

If you find that the port is working only in one direction, there might be some problem with the hardware.

  • Try restarting the phone or the laptop to check if the issue gets resolved.
  • If the port still has the same issue, try doing a factory reset.
  • Make sure to backup all your data before attempting this. This should help resolve the problem.

USB-C is not Charging my Laptop

Of late, laptops have the USB port to charge it. The older versions had round ports that were made exclusively for the purpose of charging the laptops.

Do you find yourself unable to charge the laptop despite connecting the USB charger? This can be quite frustrating once the power in it dies down.

  • Have you been using a different USB charger or one meant fora different brand?
  • If yes, then this might be the cause of your issue. Every charger has a capacity of current it can handle and this may vary from brand to brand.
  • Similarly, the USB port also has a limit to the current it can handle. If the charger that you used had a higher voltage passing through, it might have damaged the port.
  • Ensure that you always use the original charger to power the laptop.
  • If your original charger is lost or damaged try to obtain one from the same company.

USB-C is Not Charging MacBook

Macbooks often charge using USB-C type ports. If you find that the charger is not able to power the laptop, you can try out the following steps.

(Video) How to Fix a Loose USB Cable / Phone Charger Port

  • First and foremost try removing the charger and plugging it back in. Sometimes there might be a loose connection in the port. If still, the problem persists, check the power adapter. The power adapter that came with the charger might be experiencing some issues. Try using an alternate adapter to identify where the issue is.
  • Make sure that you use the same type of charger from Apple for testing purposes.
  • Sometimes, some power disruption in your electric line could cause the charger to not function correctly. Try plugging in the charger to a different electric line in your house.
  • If the issue is still not resolved, you might have to get the laptop checked by a service center.

USB-C Not Charging Nintendo Switch

Having a Nintendo but not being able to charge the switch can be very irritating. This could be due to a multitude of reasons.

If you have been traveling with your device recently then the cargo hold might have given your device a few bumps. This could easily cause the device to malfunction.

  • Whenever you are traveling ensure that the device is placed in its carry-case and not in the checked-in baggage.
  • If you have been using any alternate charger to power the device, then the issue could have been caused because of it.
  • Using duplicate chargers or adapters can cause some fluctuation in the voltage. This can damage the circuit thereby leading to multiple issues in the device.

Related posts:

  1. How to Fix a Loose Laptop Charging Port (STEPS)
  2. How to Fix a RAM Slot that is Not Working (STEPS)
  3. How to Fix HP Laptop Touchpad Not Working (STEPS)
  4. How to Fix Lenovo Laptop Keyboard Not Working (STEPS)


Why does USB-C get loose? ›

When connecting the USB-C cable to the computer, you may notice that the USB-C cable is loose or does not snap into place anymore. These may be an indication that either the cable or the connector itself has worn out or debris are trapped inside the connector.

Why is my USB-C port suddenly not working? ›

A port that no longer recognizes when you've plugged in a peripheral may have a software issue, and a port that won't pass power is more likely to be a hardware issue. A communication problem may result from a faulty USB-C cable, and a laptop that's not powering via the USB-C port may have a faulty power adapter.

Can you fix broken USB-C? ›

You have to purchase a new cable. The connector is likely broken inside it's housing and isn't worth attempting to repair.

Are USB-C ports supposed to wiggle? ›

Overly loose cables are not normal, but the cable should have a little wiggle room to prevent damage to the port if knocked slightly.

How do I know if my USB-C port is damaged? ›

Here are some USB-C notifications you might receive if there's a problem:
  1. USB4 device functionality might be limited.
  2. USB device not recognized.
  3. Slow charger.
  4. PC isn't charging.
  5. USB device functionality might be limited.
  6. Thunderbolt device functionality might be limited.
  7. Display connection might be limited.

What holds USB-C in place? ›

The plug has matching springy metal latches which lock onto those tabs from the sides. Retention of the cable assembly in the receptacle is achieved by the side-latches in the plug and features on the sides of the receptacle tongue.

Are USB-C ports fragile? ›

USB-C is great, but the ports can be fragile and vulnerable to damage. This breakaway accessory eliminates the chances of damaging your port.

What is the life of USB-C port? ›

Under normal circumstances, a standard Type-C/micro USB port can be inserted into or removed from a USB port for more than 10,000 times. For example, if you insert or remove your data cable three times a day, it would last for more than 9 years.

What happens if you plug USB-C charger into the wrong port? ›

USB C charging requires the port to be able to accept input current and route it to the charging functions of the computer. If the computer does not support this function it lacks the hardware to handle this input current, and therefore applying such current will damage the components.

Why do USB charging ports stop working? ›

A failure in the functioning of your car's USB port can usually be traced back to a shortcoming in the hardware or software. Despite how powerful and useful they are, they're more prone to particles getting inside because they're open. As such, food, dust, and other debris can make their way into the port.

How do I clean my USB-C port? ›

The best way to clean a USB-C port is with a can of compressed air and a shaved toothpick. Blasting it with compressed air will shake loose dirt, which you can then clean out with the toothpick.

Can a charging port be fixed? ›

A simple repair kit may be all you need if the damage is limited to an external coating or electrical contact. However, if the damage is on the physical structure of the charger port, you need more extensive repairs.

How do I know if my charging port is broken? ›

If you have to hold your phone at a particular angle for it to charge correctly, it may be that the port has come loose. This will need to be repaired sooner rather than later as continued use in this condition will likely cause further damage.

What can damage a USB-C port? ›

Improper insertion and removal of the ac power adapter and/or USB-C devices can damage the USB-C connector.

Will USB-C replace everything? ›

Some of the USB types will soon be obsolete in favour of USB-C, which might replace not only Type-A but the Mini-USB and Micro-USB connectors. If devices still have ports, USB-C will undoubtedly be the connector of the future.

How sturdy are USB-C ports? ›

In practice, that means that no matter what way you insert the plug, it will always fit. A further plus is its compact size: At just 8.4 by 2.6 millimetres, it's no bigger than a micro-USB plug and is highly durable, designed to handle being plugged and unplugged at least 10000 times.

What should a USB-C port look like? ›

The USB-C connector looks similar to a micro USB or rectangular USB 3.0 connectors at first glance, though it's more oval in shape and slightly thicker to accommodate its best feature: flippability. Like Lightning and MagSafe, the USB-C connector has no up or down orientation.

Can you fix a broken USB plug? ›

If the USB plug itself is damaged, you'll need to remove and replace the whole plug itself. Otherwise, just the damaged portion of the cable can be removed.

How much does it cost to fix a broken USB port? ›

We give you the flexibility to choose your service quality and get it done at the minimum possible rates. In this context, the starting price of even the best quality USB port repair ranges from Rs. 400 to Rs. 1200 approximately.

How much does it cost to replace a charging port? ›

Generally, it will cost between Rs. 450 to Rs. 1650 to have the charging Jack repaired or replaced by a professional.

Can you lock a USB with a password? ›

Right-click your flash drive and select BitLocker, then turn BitLocker on. BitLocker is available on supported devices running Windows 10, Windows 11 Pro, Enterprise, or Education. Next, wait for BitLocker to start. Choose a password that you'll use to unlock your flash drive.

Is it possible to lock a USB stick? ›

Locking a Flash Drive via Properties. In fact, Windows offers you a built-in tool to lock your USB flash drive files. All you need to do is to right-click your USB files and click the encrypt button. Follow the detailed guide below to lock your flash drive.

Can you overcharge with USB-C? ›

The good news is that, because USB-C is smart, you can't overcharge your device. That means, plugging into a 60 Watt charger, when you only need 15 Watts, is completely fine. But, using too small of a charger, means you may not get as fast of a charge as you're used to.

How do you fix a broken charger tip? ›

You can use a superglue to fit the broken parts of the Lightning cable together. To do this, put a thin layer of glue onto both sides of the break and then press them firmly until they stick together again.

Can water damage your charging port? ›

Submersion in water

If your Android smartphone or iPhone gets submerged in water, it can cause water damage as water invades every opening in the handset. To repair water damage in the phone's charger port, consider mastering ways to get water out of the charging port.

Does USB-C go both ways? ›

Its symmetrical design means it can be inserted either way — up or down — eliminating many of the frustrations of earlier USB ports and putting it on a par with Apple's reversible Lightning plug.

What are the parts of a USB-C port? ›

The receptacle features four power and four ground pins, two differential pairs for high-speed USB data (though they are connected together on devices), four shielded differential pairs for Enhanced SuperSpeed data (two transmit and two receive pairs), two Sideband Use (SBU) pins, and two Configuration Channel (CC) ...

Can USB-C port get wet? ›

Look for moisture or debris inside the USB-C port and cable. Do not put anything into them. If the port or charging cable is wet, turn off your phone. Then set it on a flat surface to dry at room temperature.

Is USB-C more fragile than Lightning? ›

Durability. Both USB-C and Lightning are closely matched when it comes to ease of use and durability. In the early days of lighting cables, there were concerns of durability issues with Apple's proprietary power cord.

Is there a better port than USB-C? ›

The Thunderbolt 3 cable doubles the max data transfer speed of USB-C, running as fast as 40Gbps. While it has a default charging speed of 15 watts (six times faster than USB-C's default speed), if you connect your device with USB PD, you achieve about the same 100 watts of power as USB-C.

How long does it take for a USB-C port to dry? ›

Wait for moisture to evaporate.

Water will naturally evaporate from the charging port within approximately 1 to 2 hours. If any liquid other than fresh water enters the charging port of your device, you must rinse it in fresh water and dry it thoroughly with a dry, soft cloth.

How many times can you split a USB-C port? ›

Can a USB port be split? Yes, USB ports can be split, with an upper limit of 127 USB ports on a single PC. When you split a USB port you are reducing the power available to all USB ports on the machine.

Do USB expire? ›

USB flash drives can withstand between 10,000 to 100,000 write/erase cycles, depending on the memory technology used. When the limit is reached, some portion of the memory may not function properly, leading to lost of data and corruption.

Can USB-C be flipped? ›

USB-C cord can be hooked up easily in either direction, so flipping it three times just to plug it is unnecessary. Since it is a universal schematic, user error will not necessitate the cord's reorientation. Conversely, USB-A connectors could only be plugged in if they were appropriately oriented.

Are USB-C plugs reversible? ›

USB C is a specific shape of USB connector and was designed to take that universality a step further by being the one connector for almost anything including data, power/charging, video and audio. The connector is also reversible, it has no up or down orientation!

How do I fix my USB-C port on my laptop? ›

  1. Check USB Type-C ports and cables. ...
  2. Update and confirm BIOS / Windows packages / drivers with the latest version on your PC. ...
  3. Reinstall USB Root Hub driver in Device Manager. ...
  4. Reinstall USB Host Controller driver in Device Manager. ...
  5. Reinstall Thunderbolt driver. ...
  6. Connect to external monitors via USB Type-C.
Sep 22, 2022

Should USB-C wiggle? ›

A USB-C plug should be a snug (not tight) fit in the port with a tiny bit of wiggle.

Are USB-C connectors fragile? ›

USB-C is great, but the ports can be fragile and vulnerable to damage. This breakaway accessory eliminates the chances of damaging your port.

Why do people prefer USB-C over Lightning? ›

The main difference between the USB-C and lightning formats is the list of devices each supports. Lightning cables are only meant to work with Apple devices, whereas USB-C connectors have a universal utility. You can charge your Android phone, video game controllers, laptops, tablets, and more with a single USB-C cord.

What is the new USB-C rule? ›

This means that in 2024, a USB-C port will become mandatory for a whole range of electronic devices such as mobile phones, tablets, and headphones. It will no longer be necessary to buy a different charger every time you purchase a new mobile phone or similar device: all of them can be recharged using the same charger.

What holds a USB-C cable? ›

Devices like wireless mice, keyboards, speakers, and smart home devices, all either currently do, or could in the future, offer USB-C ports, both for power delivery and data transfer. USB-C is rapidly appearing on storage devices from flash drives to external hard drives, thanks to USB-C's 10 Gbps transfer rate.

How do I lock my USB port? ›

How to Use the Device Manager to Disable USB Ports
  1. Log in to an administrator account.
  2. Right-click on the Start menu.
  3. Click on Device Manager.
  4. Click on Universal Serial Bus controllers to view all of the USB ports.
  5. Right click on the USB port that you would like to disable.
  6. Select “Disable device”


1. Can Your Phone Do This? How to Fix a USB Port That Won't Charge!
(Paul's Hardware)
2. How To Replace Type C Charging Port
(Mmanzils Tech)
3. How to repair a Micro USB port
4. Repairing A Loose Phone Charger Cable USB-C
(Tech Minded)
5. Razer Blade Laptop Loose USB C Ports Repair
Top Articles
Latest Posts
Article information

Author: Carmelo Roob

Last Updated: 08/10/2023

Views: 5870

Rating: 4.4 / 5 (65 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Carmelo Roob

Birthday: 1995-01-09

Address: Apt. 915 481 Sipes Cliff, New Gonzalobury, CO 80176

Phone: +6773780339780

Job: Sales Executive

Hobby: Gaming, Jogging, Rugby, Video gaming, Handball, Ice skating, Web surfing

Introduction: My name is Carmelo Roob, I am a modern, handsome, delightful, comfortable, attractive, vast, good person who loves writing and wants to share my knowledge and understanding with you.